Privacy Policy and Data Security

Learn more about your privacy rights and how your data is protected and used at vireolixaenara.sbs

Introduction to Our Privacy Policy

At vireolixaenara.sbs, your privacy is important to us. Our Privacy Policy explains how we collect, use, and safeguard your data while you interact with our website and services. We give you information to help you make informed choices about your personal data.

This document outlines what personal information we collect, why it’s needed, how it is handled, and your rights regarding that data. We comply with Malaysia’s data protection laws and update our practices to reflect regulatory changes and best practices.

Personal Data Collection Practices

We collect personal information to provide a better website experience, support your requests, and comply with applicable laws in Malaysia.

Information Provided Directly by You

  • Information entered when filling out contact forms on our site
  • Details you provide when subscribing to our email updates or blog
  • Information you submit while posting comments or feedback
  • Payment and billing details if you make purchases
  • Other communication you send directly to our team

Information Collected Automatically

  • Device information such as browser type, operating system, and screen size
  • IP address and geographical location associated with your visit
  • Pages viewed, links clicked, and browsing duration on our website
  • Referral website or source leading you to vireolixaenara.sbs
  • Cookies and similar technologies for analytics or functionality

How Your Data Is Used by Us

Personal information is used to deliver services, personalise content, comply with laws, and improve our website and offerings.

  • Fulfilling your service requests and providing support
  • Improving our website functionality and relevance
  • Communicating updates, news, and relevant information
  • Customising user experience and content presentation
  • Analysing site traffic using analytics tools
  • Ensuring compliance with legal and regulatory requirements
  • Securing our website and preventing unauthorised access

Our Commitment: We implement appropriate safeguards to protect personal data in line with Malaysian data protection requirements. Your trust and privacy are important to us.

When We Share User Data

We never sell your personal information. Data may be shared with trusted third parties or authorities if required by law or for service provision.

Sharing Data with Service Providers

We may share necessary data with vendors or partners who support our website, payments, or email communication, always with confidentiality agreements in place.

Compliance and Legal Requirements

In certain cases, we must share data to comply with judicial requests, law enforcement, or regulatory obligations.

Anonymous Statistics and Analytics

We may use aggregated or anonymised data for analytics and reporting purposes without identifying individual users.

Your Data Rights and Choices

You may access, update, or request deletion of your personal data subject to legal and regulatory exceptions in Malaysia.

  • You may request access to any personal data we store about you.
  • You can ask us to correct inaccurate or incomplete information.
  • You may request deletion of certain data except as required by law.
  • You have the right to request personal data in a usable format.
  • You can object to certain uses of your data by contacting us.
  • You may request restrictions on data processing in some cases.

To exercise your rights or for privacy questions, please contact our team using the information at the end of this notice.

Measures to Safeguard Your Data

We use a blend of technical and organisational measures to secure your information against loss, misuse, or unauthorised access or disclosure.

Technical Security Controls

  • Data encryption in transit and at rest for user privacy
  • Regular vulnerability scanning and software updates
  • Access controls and password protection for all staff
  • Backup and recovery procedures to prevent data loss

Organisational Data Protection Measures

  • Staff training on privacy and data security practices
  • Clear data handling procedures and restricted access
  • Regular compliance reviews and audits
  • Vendor due diligence for data handling partners

How Long We Keep Your Data

Personal data is retained for as long as needed to fulfil service purposes or to comply with Malaysian laws and business requirements.

  • Kept while your account remains open or active
  • Retained for service improvement and reporting
  • Stored for customer service reference periods
  • Held as required for legal and accounting reasons
  • Retained only until you withdraw your consent

Upon request, information will be deleted unless retention is required by local law.

Transferring Data Outside Malaysia

Certain technical partners may be located outside Malaysia. We transfer data only to countries with adequate data security standards.

  • Data encryption and secure transfer protocols
  • Review of foreign vendor security certifications
  • Contractual safeguards with all non-local partners
  • Transfers minimised to what is strictly necessary

Cookies and Tracking Technologies

Cookies help us enhance website functionality and measure usage. You control preferences through your own browser settings.

Types of Cookies Used on Site

  • Used to operate website features and ensure access
  • Support site analytics and understand user traffic
  • Customise your experience based on preferences
  • Retain login or language settings for convenience

You can set or change cookie preferences in your browser settings at any time.

Privacy Policy Updates and Changes

We review and update this policy to reflect service, legal, or technology changes. Updates are posted on this webpage.

  • Clearly state policy changes at the top of the page
  • Indicate the effective date of updates
  • Summarise major changes in a visible notice
  • Send users email where material updates apply

Regularly revisit this page to stay informed about policy changes.

Contacting Us with Privacy Questions

For privacy matters or requests, reach us at the contact details below.

Vireolixaenara

Jalan Tun Dr. Awang, 11900 Bayan Lepas, Penang Malaysia

Phone: +60 4-492 8572

Email: content@vireolixaenara.sbs

Last updated: December 26, 2025

Effective from December 26, 2025